Privacy Policy

At Clear Cut, we operates the website Clearcut.biz and provides real estate photography, videography, and related media services.

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information you provide directly to us, including:

Your name
Email address
Phone number
Billing or payment information
Property address and property-related information
Information you provide when requesting a quote or booking services
Information you provide when communicating with us by email, phone, text message, or through our website

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type and device information
Pages you visit
Date and time of your visit
Referring website
General website usage information

This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests
Provide photography and videography services
Schedule and manage appointments
Communicate with clients
Process payments
Deliver photographs, videos, and other media
Provide customer support
Improve our website and services
Analyze website traffic and usage
Send service-related communications
Send marketing communications when permitted by law
Protect our business, website, clients, and users from fraud or misuse
Comply with applicable legal obligations

We do not sell your personal information for money.

3. Real Estate Photography and Video

As part of our services, we may photograph and/or record residential or commercial properties, interiors, exteriors, people, vehicles, personal property, signage, and other elements that may be visible at or around a property.

Photographs and videos created by us may be used to provide services to our clients and, where permitted by our agreement with the client, may also be used for our portfolio, website, social media, advertising, promotional materials, or other business purposes.

Clients are responsible for informing us of any areas, individuals, or items that should not be photographed or recorded and for obtaining any permissions or releases that may be required for people or property appearing in the requested media.

4. Photographs and Other Licensed Media

Some images, video, music, graphics, fonts, or other media used in connection with our website, marketing materials, or services may be created by us, while other materials may be obtained from third-party providers under license.

We do not claim ownership of third-party materials that we use under license. Such materials remain subject to the applicable license terms and the rights of their respective owners.

Our original photographs, videos, graphics, and other creative works remain our intellectual property unless otherwise agreed in writing.

5. Sharing of Information

We may share information with third parties when reasonably necessary to operate our business and provide our services. These parties may include:

Website hosting providers
Online gallery or file-delivery services
Payment processors
Scheduling and booking services
Email, text, and communication providers
Cloud storage providers
Website analytics providers
Marketing and advertising service providers
Professional advisors, such as accountants, attorneys, or insurers

These service providers may have access to personal information only as reasonably necessary to perform services for us.

We may also disclose information when required by law, legal process, court order, or governmental request, or when we believe disclosure is reasonably necessary to protect our rights, property, safety, clients, or others.

6. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand how visitors use our website, and improve website performance.

We may use third-party analytics services to help us understand website traffic and visitor behavior. These services may collect information about your device, browser, IP address, pages visited, and other usage information.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

7. Payment Information

If you make a payment through our website or through a third-party payment provider, your payment information may be processed directly by the applicable payment provider.

We do not store complete credit card or debit card numbers on our own systems. Payment providers may collect and process payment information according to their own privacy policies and terms.

8. Communications

If you contact us through our website, email, phone, text message, or other communication methods, we may retain those communications and the information contained in them for customer service, business, recordkeeping, and legal purposes.

If you provide your contact information to request services or information, we may contact you regarding your request, appointment, project, or other business-related matter.

If we send marketing communications, you may opt out of receiving them by following the unsubscribe instructions provided in the communication or by contacting us directly.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise operate our business.

The amount of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information online is completely secure. We cannot guarantee the absolute security of your information.

11. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, property listing websites, or other websites that we do not control.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

Request information about the personal information we collect and use
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. Your continued use of our website after an updated policy is posted means that you acknowledge the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Email: Support@clearcut.biz
Website: clearcut.biz

Clear Cut